Sales Coordinator at Kempinski Hotels

Sales Coordinator at Kempinski Hotels

Sales Coordinator at Kempinski Hotels

[the_ad id=”47122″]

Kempinski Hotels S.A. is Europe’s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the ‘Hotelbetriebs-Aktiengesellschaft’.

Sales Coordinator

  • [the_ad id=”47122″]

The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.

Key Responsibilities: 

  • Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
  • Determine and implement the procedures and standards of an effective filing system.
  • Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times.
  • Maintain and update inventory: control of all gifts and giveaways.
  • Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.
  • Compile monthly reports to be completed by 5th of each month.
  • Compile statistics.
  • Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
  • [the_ad id=”47122″]
  • Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
  • Annual contracting administration for corporate and leisure business.
  • Ensure that store requisitions are submitted monthly.
  • Ensure ordering of business cards.
  • Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
  • Ensure that calls are screened and dealt with in an appropriate way.
  • All enquiries to be dealt with within 24 hours.
  • Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.
  • Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
  • Ensure the strict confidentiality of information passing though the office.
  • Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
  • Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
  • Coordinate and assist in organising sales trips.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
  • Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
  • Ensure that all potential and real hazards are reported and rectified immediately.
  • Understand and strictly adhere to the hotel’s employee rules & regulations.
  • Perform any other duties as assigned to them by management.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
  • [the_ad id=”47122″]

Desired Skills and Responsibilities

  • Degree/Diploma in Hospitality.
  • Minimum of 3 years experience working in a luxury hotel
  • Minimum of 3 years experience in Sales and Marketing.
  • Experience in a similar role and proven track record may be considered in lieu of specialized education.
  • Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
  • Knowledge in using Opera.
  • Applies a professional, confidential and ethical approach always.
  • Strong people leadership skills.
  • Good communication skills.
  • Fluent speech skill; Knowledge of the English language is mandatory.
  • Sound, checkable previous employment references.
  • Strong leadership and analytical skills.
  • Ability to quickly adapt to a constantly changing market with a revenue positive effect.
  • Analytical approach to problem solving.
  • Ability to remain calm and composed under pressure.
  • Positive winning attitude, adaptable and ready to take on new challenges.

[the_ad id=”47122″]

Method of Application

Interested and qualified? Go to Kempinski Hotels on hdbr.fa.em2.oraclecloud.com to apply

Leave a Comment