Job Description

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, printing and scanning.

Requirements and Skills

• Certification in Office Management, business administration or an equivalent is required.
• Proven work experience as a Receptionist, Front Office Representative or similar role for at-least 2 years
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.