PROGRAM MANAGER II – HEALTH NUTRITION AND SOCIAL SERVICES

PROGRAM MANAGER II – HEALTH NUTRITION AND SOCIAL SERVICES

Job Summary

The Program Manager (Sector Lead)– Health, Nutrition and Social Services will provide overall strategic leadership in the management of all Health, Nutrition and Social Services projects in the Country Program. He/she will also work closely with the Business Development specialist to preposition and respond to Sectorial-related fundraising opportunities aimed at increasing access to sustainable health services for the poor and vulnerable communities in Kenya. Additionally, the Program Manager – Health will manage health related partnerships with church and non-Church partners, private sector partners, Donors, and Government line ministries to build synergies and promote coordination in health programming and finally he/she will model and ensure strong talent management grounded in a culture of diversity, inclusion, mutual respect, and accountability. S/he will be responsible for providing budgetary oversight for all projects under his/her responsibility and ensure high quality in all projects.

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Job Responsibilities

• Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects.
• Work with project managers to manage and implement all activities throughout relevant project cycles – project design, start-up, implementation and close-out – to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
• Champion the rollout and use of the new PQ Standards in CP and routine learning events to share best practices and capture lessons learned across programs.
• Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning including promotion of innovations and use of technology to enhance efficiencies .
• Ensure strong collaboration with the CP Operations team to enhance and improve systems and processes, and coordination with CP.
• Ensure each Budget Manager develops, monitors and review project budgets spending based on CRS financial monitoring tools.
• Work with the HOP and Business Development specialist to leverage capture planning, learning, marketing and communication strategies, business practices, and networks required to access new and diversified funding.
• Work with the CP to explore non-traditional donors, new sources of funding and new partnerships to diversify funding sources to align with shifting funding models and priorities.
• Work with EARO and request for guidance and strategic inputs for the development and implementation of a sector-specific donor engagement strategy to strengthen CP’s positioning with current and prospective donors.
• Act as a key resource person in project design and proposal development in Health, Nutrition and Social Services programming area, gap-filling and taking on growth responsibilities, as needed.
• Coordinate and plan donor engagement meetings with key donors for funding and understand their priorities including following donor trends through intelligence gathering and share back with CRS team.
• Effectively manage talent and supervise the Health, Nutrition and Social Services teams. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
• Ensure that Program staff team pro-actively utilizes the CRS Performance Management System, aligning individual performance plans to program/unit goals, providing meaningful and timely feedback, making distinctions in ratings and awards.
• Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities.
• Oversee the identification, assessment and strengthening of appropriate partnerships, including an inclusive and comprehensive network of government and private sector partners.
• Prioritize the advancement of partner strengthening efforts in the CP. Working closely with PSC manager to identify potential partners both church and non-church to advance their capacities.
• Support the documentation and sharing of learning from existing programs, including evaluation of HOCAI and SRFMP tool, and integrated monitoring for measuring PCS progress.
• Participate in forums, working groups, meetings for the current projects and CRS focus areas.

Personal Skills and Abilities

• Diplomacy, tact, and negotiating skills.
• Training/coaching skills
• Strong conceptual and analytical skills
• Ability to work independently, think innovatively and strategically, vision and work effectively within a team
• Excellent verbal and written communication skills
• Demonstrate high levels of initiative, flexibility, and innovation.
• Ability to work under pressure and meet deadlines.
• Commitment to humanitarian principles and action
• Strong financial/budget management skills required.

Required/Desired Foreign Language: Excellent written and oral communication skills in English

Required Travel (where and expected %): 30% field travel.

Supervisory Responsibilities:  Project Manager, DAP; Project Manager, SCORE-ECD; Senior Project Officer, IDEA; Senior Project Officer, THRIVE**; Project Officer, CGPP**

Key Working Relationships:

Internal: Head of Programs, Deputy Head of Programs, Monitoring, Evaluation, Accountability and Learning department, Business Development Manager, Other Program Managers, EARO Regional Technical Advisor HEALTH, CRS’ finance, human resources, fleet and procurement department.

External: Ministry of Health at National and County levels; CRS’s church and non-church partners, Health program consultants and contractors, Private sector partners in the health sector, Other INGOs, NGOs, and CBOs implementing health projects or as members of health coordination forums.

QUALIFICATIONS

Typical Background, Experience & Requirements

Education and Experience

• Bachelor’s Degree in Medicine (MD), Health Policy or Helath related field
• Master’s degree in public health, Medicine, Health Policy or related field.
• At least 8 years work experience in health programming; experience in management positions in donor funded health projects is an added advantage.
• Demonstrable experience in budget management.
• Previous experience in business development/fundraising in the health sector.
• A broad grasp of socioeconomic policy issues with respect to health development in both rural and urban settings.
• Technical knowledge in Health, Social Protection, Gender, and Environment.
• Experience working with government line ministries, private sector partners, civil society, donors, and local communities.
• Good understanding and experience of gender and diversity issues and commitment to addressing inequalities in all the key areas of responsibility.
• Understanding of development/relief issues
• Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they

create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These

are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill

his or her responsibilities and achieve the desired results.

•     Personal Accountability – Consistently takes responsibility for one’s own actions.

•     Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.

•     Builds and Maintains Trust – Shows consistency between words and actions.

•     Collaborates with Others – Works effectively in intercultural and diverse teams.

•     Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

•     Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.

•     Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.

•     Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

MEAL Competencies:

• Track portfolio and project MEAL requirements – both CRS MEAL Policies and Procedures (MPP) and donor requirements.
• Work with MEAL staff and partner staff to implement the MPP and donor MEAL requirements applicable to your projects.
• Complete the annual MEAL procedure self-assessment for your project and develop action plan to advance MEAL practice.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

What we offer: 

CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS Kenya strives to be a place where a diverse mix of talented people want to come and work, stay, and do their best.

CRS provides equal employment opportunity to all qualified employees and applicants for employment and does not discriminate based on race, color, religion, ancestry or national origin, sex, age, marital status, physical or mental disability or handicap, medical condition and any other status protected by law. As an equal opportunity employer, CRS will recruit, hire, train and promote persons solely on their qualifications and abilities.

CRS’ emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a baby room at the office, and flexible working hours where possible.  Women and persons with disabilities are highly encouraged to apply.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

ABOUT US

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

ABOUT THE TEAM

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer

 

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