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Job Vacancies at Jubilee Insurance

Job Vacancies at Jubilee Insurance

Job Vacancies at Jubilee Insurance

Job Vacancies at Jubilee Insurance

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.


Job Ref. No. JLIL121

Role Purpose

The Underwriter will be responsible for ensuring efficiency in life underwriting and individual pensions member registration for a variety of products to contribute to the achievement of financial objectives of the business. Carry out duties in line with compliance of underwriting and member registration activities and processes.

Main Responsibilities

  • Underwriting– Risk assessment, classifying of risk and pricing accordingly. Ensure that new clients comply with life insurance and pensions regulations relating to KYC and anti-money laundering guidelines.
  • New Business Issuance–Ensuring timely issuing of new business within given TAT.
  • Creation of Individual Pension Plan accounts and member certificate preparation within given TAT.
  • Policy Document Preparation – Signing of policy documents as per the authority limits.
  • Data Management – Ensuring data relating to new business is continuously updated and well maintained and handled with utmost confidentiality.
  • Customer Care–Ensuring timely response to customer queries and requests and adhering to “get right the first time” policy. Liaise with tied agents and intermediaries to achieve issuance of policies within given timelines.
  • Book medical fees for doctors in the system.
  • Ensure timely payment of doctors and other service providers within 30 days of invoice.
  • Keep up to date with industry changes and maintain good working relationships with our various stakeholders.
  • Manage the not taken up policies to ensure conversion of pending proposals to issued business within given timelines.
  • Monitor changes of policy premium status and identify and address process gaps within the new business.
  • Carry out financial underwriting for given policies and implement other activities aimed at improvements of new business persistency
  • Any other responsibility as may be assigned by supervisor or management from time to time.

Academic Qualifications

  • Bachelor’s degree in insurance or related discipline.

Professional Qualifications

  • Diploma in CII or IIK.

Functional Skills

  • Excellent communication & presentation skills.
  • Problem solving skills.
  • Knowledge in Microsoft Excel is an added advantage.
  • Excellent interpersonal skills.
  • Excellent customer care skills.
  • Computer literate.
  • Technical competence in insurance.
  • Basic knowledge of regulations by AKI and IRA.
  • Team spirit

Relevant Experience

  • Minimum of 5 years’ relevant experience in a similar position.

Closing: 12 March 2023

General Manager – Retail Business

Job Ref. No. JHIL052

Role Purpose

The role is a senior strategic leader role responsible for shaping market strategy and the overall management of sales activities for the Retail Business. Working with other leaders, this role will also contribute to product strategy, and the customer experience. The role holder will lead a team of experienced sales professionals and will create and execute innovative strategies to drive
growth, competitive advantage, financial and operating performance.

Main Responsibilities

  • Understand customer requirements, market trends and competitive forces to identify and develop a winning market proposition for Retail Solutions.
  • Craft the Retail Solutions Value Proposition, product, and customer segments.
  • Partner with the Heads of Department to create the product strategy, including pricing strategies, features, priorities, etc.
  • Lead and manage the retail Solutions sales force, develop, and implement the sales strategy, assign sales territories and contribute to new product development.
  • Lead, design, and own the Retail Solutions Sales Strategy, and its impact to revenue generation, earnings, and profitability.
  • Work with the countrywide teams to develop business pipelines that translate to targeted revenue
  • Drive business growth through shared strategic initiatives
  • Regularly monitor sales reports on renewal and new business results and suggest process improvements to optimize sales activities
  • Keep up to date with current and latest industry developments and competitor activities with a view of driving turn-around or other strategies.
  • Coordinate all sales benefits as per performance parameters.
  • Ensure debt collection is timely and in line with the credit policy and capital-based supervision (cash and carry) regulations

Key Competencies

  • Excellent salesmanship and team leadership.
  • Sales acumen.
  • Interpersonal Skills.
  • Industry & Market Knowledge


  • Master’s Degree in Business Administration or any other related field.
  • ACII/CII/LOMA Qualifications

Relevant Experience

  • Minimum of 10 years’ relevant experience in Sales/Business Development within the insurance industry, 4 years of which must be in Managerial level.

Closing: 15th March 2023

How to apply

If you are qualified a seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the job reference number and position

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