Job Opportunities at APA Life Assurance Company Ltd

This position is responsible for managing the client’s benefits as per the policy and responding to clients queries through email/telephone.

KEY PRIMARY RESPONSIBILITIES

• Reviewing and issuing pre-authorization.
• Handling the 24-hour call center (cell phones /office lines) and responding to clients’ queries as they arise.
• Interacting with clients, brokers, clinicians, APA relationship officers, and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy.
• Conducting hospital visits to assess patient’s care throughout the continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship.
• Reporting adverse occurrences relating to clients’ management, and policy with appropriate action to ensure compliance with quality patient care.
• Coordinating step-down management and referrals for all clients with chronic diseases
• Participating in health talks/wellness camps and service meetings
• Participating in company CSR and brand-building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree/Diploma in relevant field

JOB SKILLS AND REQUIREMENTS

• Team player with strong interpersonal and persuasive skills
• Good Communication and interpersonal skills
• Good analytical skills and keenness to details
• Excellent Negotiation skills
• Effective decision maker

PROFESSIONAL QUALIFICATIONS

• Any Relevant professional qualification

EXPERIENCE

• At least 4 years of relevant experience

Deadline: 06-May-2023

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This position is responsible for sourcing and procuring new pension business, developing proposals and quotations in line with company guidelines and policies with the aim of growing the pension business and maintaining customer relationships.

KEY PRIMARY RESPONSIBILITIES

• Generate a pipeline and acquire NSSF Tier II pension business
• Liaise with Brokers, Independent Agents, Bancassurance, and APA agents to acquire an NSSF Tier II pension business
• Identify and provide NSSF Tier II solutions to client needs.
• Liaise with employers (HR and Finance) to set up retirement schemes.
• Participate in marketing drives geared towards pension acquisition and NSSF tier II opt-out business.
• Liaise with Associations and other partners in order to acquire NSSF Tier II pension business.
• Identify, organize, and train prospective employers on the need for pension and NSSF Tier II opt-out procedures.
• Preparing weekly and monthly reports giving details of individual performance on business acquired
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ACADEMIC QUALIFICATIONS

• Bachelor’s degree in a relevant field

JOB SKILLS AND REQUIREMENTS

• Team Player
• Negotiation Skills
• Interpersonal Skills
• Interpersonal and Communication skills

PROFESSIONAL QUALIFICATIONS

• Any Relevant professional qualification will be an added advantage

EXPERIENCE

• At least 1 year of relevant experience

Deadline: 02-May-2023