Core Functions / Responsibilities:

In particular he/she will:

1. Contribute to the organization of a Medical Data and Reporting Assistants Roster and assign various duties in the unit as well as actively participate in the scheduling of data unit tasks as needed;
2. Support in the development and updating of Standard Operating Procedures (SOPs);
3. Supervise and train Medical Data Assistants and Country Data Focal Points in compliance with the SOPs;
4. Monitor completion of data entry of medical forms where applicable.
5. Support MiMOSA, eMedical, Information Management System (IMS), United Kingdom Tuberculosis Detection Programme (UKTB), Telerad functionality, in coordination with the Migration Health Informatics (MHI) Unit in Manila and mission (Information Technology) IT, detect problem patterns and recommend solutions; perform other related tasks, including user management, maintaining look-up tables, and back-up of the database, among other.
6. Regularly review MiMOSA/eMedical and other HAP applications documentation, user guides, release notes and other materials; prepare training materials and conduct webinars to educate medical users in supported missions.
7. Provide support to HAP Data Focal Points and HAP applications users in the missions, collect end-users’ requirements and feedback, perform analyses and communicate it to MHI team.
8. Where required, validate and update in MiMOSA medical forms and communicate with the respective IOM mission’s HAP Data Focal Points and/or Panel Physicians (where applicable).
9. Respond to queries and provide guidance to Data Focal Points in respect to relevant matters.
10. Update and maintain documentation related to HAP Applications settings.
11. Support relevant data-sharing between IOM HAP applications, resettlement country counterparts and supported IOM missions.
12. When required, coordinate and inform the resettlement country authorities of any cases cancelled due to medical reasons.
13. In coordination with supervisor, support transmission of medical forms and other relevant documents with Governmental Authorities of Resettlement countries.
14. Develop and maintain medical data exchange processes between IOM Regional Office and other supported locations in the Region.
15. Perform data management follow-up, including the creation of queries to retrieve information from the database and responding to various follow-up needs;
16. Design and generate periodic and ad-hoc reports from MiMOSA Web front-end and back-end, perform reconciliation of data with OPS, RSC and other partners/systems.
17. Perform validation of vaccination data, medical examination data and invoices, from supported locations.
18. Generate, monitor, and analyse reports from HAPSTAT Power BI and other HAP data reporting applications.
19. Produce QC reports and share with relevant missions with appropriate guidance.
20. Suggest and develop reporting and QC activities for monitoring HAP in the sub-Saharan Africa Region.
21. Monitor and support medical reporting activities for the missions.
22. Communicate, provide guidance and training to staff, non-IOM Panel physicians and Medical Assistant (Data) staff in relation to data management activities, e.g., MiMOSA, eMedical, IMS, UKTB, Telerad etc.
23. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

1. University Degree in Management Information Technology, Computer Science, or a related field from an accredited academic institution with at least four (4) years of working experience with database management and reporting.; Or,
2. High school diploma with at least six (6) years of relevant work experience.

Experience

• Work experience with MiMOSA, eMedical, UKTB and other HAP applications.
• Work experience with digital radiology and teleradiology services.
• Good knowledge and experience in management IMS.
• Experience and knowledge of MS SharePoint and other MS Office applications.
• Experience and knowledge of reporting and Business intelligence (BI) technologies like MS Power BI or Tableau.

Skills

• Knowledge of MS Office products, and good computer literacy skills required
• Knowledge in SQL development, database integration with web-based applications is advantage.
• Experience and understanding of the public health industry.
• Demonstrated skills in systems analysis and design techniques, testing and documentation.

Languages

Required: Fluency in English and Kiswahili is required. Working knowledge of French; and/or any other UN Official language is advantageous

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Core Functions / Responsibilities:

In particular he/she will:

1. Develop and maintain Standard Operating Procedures (SOPs) related to the MHD data entry, data validation and reporting.
2. Provide technical supervision and regular technical trainings to the Medical Data and Reporting Assistant in RO and Medical Data Assistants in the IOM MHACs (Migration Health Assessment Centers).
3. Assist with MiMOSA admin issues, such as management of user accounts.
4. Provide information management and data processing support to the Regional Units, Country Offices in the region and partners by responding to various reporting needs.
5. Develop database queries for medical data and statistics extraction from the different systems and use them in different reports as requested by the RO units and MHACs in the Africa region.
6. Design documents, charts, graphics and info sheets for reports and presentations, as well as online dashboards and reports’ design
7. Support the production of ad-hoc reports to be shared with partners during coordination meetings.
8. Contribute to the improvement of data quality control and quality assurance by developing new procedures and reviewing existing ones to achieve efficiency in HAP data management.
9. Keep abreast of opportunities to implement and streamline new reporting technologies and explore different data visualization software or applications (e.g., Power-Bi) to improve the MHD Africa reporting platform.
10. Regularly perform data validation checks on the reporting databases and coordinate with ICT support to resolve any data QC issues.
11. Support establishment, rollout, and improvements in functionality of Online Appointment systems, Feedback Applications and Queue Management Systems
12. Contribute to and support the development and rollout of biometrics solutions for HAP.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• University Degree in Computer Science, Software engineering, Database management and administration, Data analysis and Business intelligence or a related field from an accredited academic institution, with five (5) years of relevant professional experience.; Or,
• High school diploma with at least seven (7) years of relevant work experience.

Experience

• Demonstrated experience and extensive knowledge of database management systems (RDMS) including but not limited to MS SQL Server are mandatory.
• Demonstrated experience and extensive knowledge of reporting and Business intelligence (BI) technologies like MS Power BI or Tableau are mandatory;
• Certificates in BI solutions like Tableau, MS Power BI, Google Studio is an advantage;
• Proficient in a Microsoft Office environment, including extensive use of Microsoft Excel.
• Demonstrated ability to analyse data, detect meaningful trends and patterns, and communicate findings.

Skills

• Knowledge of implementation and use of data visualization tools such as Power BI.
• Knowledge in data analysis, quality assurance, and use of databases and software applications.
• Knowledge in collaboration tools like Teams, Azure Dev, Git is an advantage.
• Experience and understanding of the public health industry.

Languages

Required: Fluency in English and Kiswahili is required. Working knowledge of French; and/or any other UN Official language is advantageous.