Kimathi Street Branch. Centre Manager, SAHL at KCB Bank Kenya
Job Description
- KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10
- Develop, grow and monitor the Centre’s Islamic Banking liability and asset portfolios with the aim of ensuring that the Centre remains profitable, competitive and promptly reacts to the changes in both the internal and external environment through targeted marketing
- Building and maintaining strong Islamic Banking customer relationships through excellent customer service in order to achieve customer loyalty and maximize share of wallet
- Organize and manage the available Centre human and physical resources. Coach, mentor and develop a high performing team, keenly inculcating performance management framework
- Co-ordinate all the Centre’s Islamic Banking activities and procedure refinement, in consultation with the Branch Manager to meet the dynamic needs of the market
- Islamic Banking product training for KCB Business teams through branch visits, participation in workshops/seminars and joint customer calls, among others
- MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Academic & Professional
| Particulars | Detail | Specific Field or Qualification | Need Type[1] |
| Education | Bachelors Degree | Business Administration | RQ |
| Professional Qualifications | Islamic Banking Certification | RQ | |
| Masters Degree | Business Administration | AA |
- Experience
|
Total Minimum No of Years Experience Required
|
5 |
| Detail | Minimum No of Years | Need Type[1] |
| Experience Area 1- Sales & Relationships | 3 | RQ |
| Experience Area 2-Credit | 1 | RQ |
| Experience Area 3- Banking operations | 1 | RQ |
| Experience Area 4- Shari’ah Banking operations | 1 | RQ |
[1] Need Types are: ES = Essential, DE = Desirable but not Essential
- JOB CONTRIBUTION
| Particulars | Type[1] |
| Primary Job Role | BS |
| Monetary Impact | RG |
| Job Impact | MO |
| Accountability | RU |
